You cannot control what you cannot see, and that applies to the IT services you consume from your MSP.

To help you gain control over your entire IT environment, a new product, called Captain’s Chair, can give you complete visibility into the management and performance of the IT services you consume.

Captain’s Chair demystifies the ‘black box’ of IT services via single-pane-of-glass views into both your on-premises and cloud-based IT elements. It also drives continuous improvement by arming an MSP with proactive servicing based on real-time and anticipated conditions of your IT environment. You see what your MSP sees, and that puts you in a better position of control to ensure they are meeting expectations.

To learn more about Captain’s Chair and how you can control the quality of service being delivered by your MSP, click here.